Frequently Asked Questions
We will send a detailed invoice by email or text or you may go online @ mrmrswash.bigcartel.com invoice needs to be paid before services- How much is your wash dry and fold service
$45 per 13 gallon bag which is around 20 pounds
There is no pick up or delivery fee within 10 miles of Temple Terrace/Tampa area- Is there a minimum charge
Yes $25 - Is there a fee for missed pick up
Yes if you forget to leave your laundry out for pick up we reserve the right to charge a $10 fee.- Is there a contract/commitment
None at all!! We just ask you kindly let us know- What is in the welcome kit
Mr. & Mrs Laundry bag and welcome letter- What if i'm not home when you deliver
On your instruction paper you would need to let us know where you'd like us to leave your laundry in case your not home- It's raining will my laundry get wet
When weather is bad double your laundry preferably in a garbage bag or closed basket.- Could you pick up and drop off to my place of work
Yes- What is your turn around time
24 hours unless you decide to choose our upgrade service- Will my clothes be washed and/or dried with other customers clothes
ABSOLUTELY NOT!!!!- Do you wash, dry and fold bedding
YesYes however please place stained clothes in a separate bag with a note attached. We will try our best to get the stain out we do advise you to pretreat the stain and there is no guarantee we can remove the stain.